Support Services Terms and Conditions


General Information

These terms & conditions contained herein on this webpage, shall govern your use of this website, including all pages within this website. These terms apply in full force and effect to your use of this website and by using this website, you expressly accept all terms and conditions contained in this website. You must not use this website or the services provided, if you have any objection to any of these terms & conditions.

These are the terms that apply when you are using our website.

Who We Are and How to Contact Us
www.dubaisbestphotography-videography.com is a site operated by Brand Platforms FZCO (trading as Brand Platforms) (referred to on this page as “us” or “we”). We are a company incorporated in the United Arab Emirates. Our registered address is DTEC, Dubai Silicon Oasis, Dubai, United Arab Emirates. If you wish to contact us, please do so by email hello@dubaisbestphotography-videography.com.
By Using Our Website You Accept These Terms
By using this website, you confirm that you accept the terms of this policy and that you agree to comply with them. If you do not agree to these terms, you must not use our site.
There May Be Other Terms That Apply to You.
Please note there may be other terms that apply to you. If you engage with us in the provision of products/services, our business terms and conditions may also be applicable to you.
We May Make Changes to the Terms of This Policy
We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand those terms that apply at that time.
We May Suspend or Withdraw Our Website
We may suspend or withdraw or restrict the availability of all or any part of our website for business and operational reasons.
How You May Use Material on Our Website
We are the owner or the licensee of all intellectual property rights in our website, and in the material published on it. All material produced on our website is protected by global copyright laws and treaties. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our website for your personal use and you may draw the attention of others within your organisation to content posted on our website. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our website must always be acknowledged.
You must not use any part of the content on our website for commercial purposes without obtaining a license to do so from us.
If you print off, copy or download any part of our website in breach of these terms of use, your right to use our website or our services will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
Do Not Rely on Information on This Website
The content on our website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our website.
Although we make reasonable efforts to update the information on our website, we make no representations, warranties or guarantees, whether express or implied, that the content on our website is accurate, complete or up to date.
We Are Not Responsible for Websites We Link To
Where our website contains links to other websites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those websites or resources.

Our Liability to You

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation. Different limitations and exclusions of liability will apply to liability arising as a result of the supply of our services to you. Please refer to our terms of engagement for further details. We exclude all implied conditions, warranties, representations or other terms that may apply to our website or any content on it. We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • Use of, or inability to use, our website; or
  • Use of or reliance on any content displayed on our website.
  • In particular, we will not be liable for:
  • Loss of profits, sales, business, or revenue;
  • Business interruption;
  • Loss of anticipated savings;
  • Loss of business opportunity, goodwill or reputation; or
  • Any indirect or consequential loss or damage.
How We May Use Your Personal Information, Please refer to our privacy policy.
We Are Not Responsible for Viruses and You Must Not Introduce Them
We do not guarantee that our website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our website. You should use your own virus protection software.
You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorized access to our website, the server on which our website is stored or any server, computer or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of service attack. We will report any breach of this term at our discretion to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.
Rules About Linking to Our Website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our website in any website that is not owned by you.
Our website must not be framed on any other website, nor may you create a link to any part of our website other than the home page. We reserve the right to withdraw linking permission without notice.
If you wish to link to or make any use of content on our website other than that set out above, please contact hello@dubaisbestphotography-videography.com.
Which Country’s Laws Apply to Any Disputes?
These terms, their subject matter and formation are governed by the laws of the emirate of Dubai without giving effect to any choice or conflict of law provision or rule. You and we agree that any dispute, difference, controversy or claim arising out of or in connection with this License including (but not limited to) any question regarding its existence, validity, interpretation, performance, discharge and applicable remedies, shall be subject to the exclusive jurisdiction of the Courts of the Dubai, although we retain the right to bring any suit, action or proceeding against you for breach of these terms in your jurisdiction of residence or any other relevant jurisdiction. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
Costs and Other Charges:
We may incur various disbursements, other governmental charges and payments to third-parties in performing our services for you. The invoice related to disbursements from third party should be under Client’s name. You hereby agree that such charges and expenses are your sole liability and not included in the quoted fees. You hereby authorize us to pay those charges on your behalf in addition to our fees within 5 working days from receiving instructions to do so from our side along with any supporting documents. A disbursement of expenses is out of scope of VAT, if it meets the above-mentioned criteria. Examples of disbursements and other charges commonly include but not limited to Taxes and governmental fees. DBPV reserves the right to take legal action both in the UAE and globally to recover all and any funds it is owed, and to assign the collection of any such debts to a 3rd party collection agent in any jurisdiction domestically or globally.
A. Advance Payment
Upon booking, a deposit amounting to 75% of the total project fee is due. The Deposit secures the project’s date and time. If the Client fails to make the required deposit, prices are subject to change at the company’s discretion.
B. Cancellation
The decision to re-schedule the project is left to the sole discretion of the company. In the event the Client cancels the project with less than forty-eight (48) hours’ notice, company will have the right to retain the advance deposit. Company reserves the right to cancel the project due to unforeseen circumstances including, but not limited to: inclement weather, illness, emergency, or any other conditions which the company deems may adversely affect the quality of the project. In the event the company cancels the scheduled session, the advance deposit will be applied to a re-scheduled session that is agreed-upon by the parties.
C. Location of project
The project will take place at the location and time agreed upon by the parties. Additional charges for travel time and travel-related expenses may be required in addition to package pricing. The assessment of such additional charges will be as agreed-upon by the parties in writing prior to the project.
2. Limitation of Liability Related to Non-Completion of Agreement
In the unlikely event the company is unable to fulfill this Agreement due to injury, illness, acts of God, or for any other reason beyond the reasonable control of the company, the Client’s sole and exclusive remedy is the return of any payments made by the Client pursuant to this Agreement. This includes the loss of images or video clips that is beyond the control of the company, including, but not limited to: fire, theft, or malfunction of equipment.
3. Release from Liability Related to Project
While all reasonable precautions will be made to ensure the safety of any project, Client acknowledges that accidents may occur. Client hereby agrees to indemnify and hold harmless the company (including the company’s employees, agents, or business associates), from any injuries, damages, or other losses that may occur directly or indirectly as a result of the project.
4. Model Release and Copyright
Client agrees and assigns the company the irrevocable and unrestricted right to alter, use and publish all images and videos taken during the project for advertising, display, publication, and all other marketing and/or educational purposes. The Client agrees to release all claims or right to any profit that may be generated for the use and publication of the same. The Client further agrees to indemnify and defend the company for all claims, demands, or lawsuits made in relation to the company’s use of the images and videos as contemplated by this paragraph. The company retains the exclusive copyright protection for all images and videos taken during the project.
5. Agreement Modification
This Agreement is the entire agreement between the Client and company, and may only be modified as set forth in the foregoing paragraphs, in writing, and as agreed-upon by the parties. This Agreement supersedes all prior agreements between the parties. If one or more paragraphs are found to be unenforceable or invalid, the remaining paragraphs shall remain in effect and are enforceable. Any waiver of the foregoing paragraphs as agreed-upon by the parties does not alter the enforceability of the remaining paragraphs.
1. Client agrees that company cannot guarantee certain coverage quality and that company shall in no way be held liable for compromised coverage due to interference from third parties or the environment. Further, the company shall not be responsible for pictures or videos not taken because of the Client’s failure to provide reasonable assistance or cooperation. Company has the right to end the session, without refund, due to a lack of cooperation or respect.
2. If the company is unable to perform the services in this contract due to any cause outside its control, such as fire, flood, casualty, an act of God, or any other reasonable cause, Client agrees to indemnify the company for any loss, damage or liability. However, the company will return in full all payments made by Client to the company in relation to this project.
3. Client agrees to indemnify and hold harmless the company for any liability, damage, or loss related to technological failure, including cameras, hard drives, and memory cards. Company will take reasonable steps to prevent data loss but is not liable for loss of data due to technical failure.
4. Client will not hold the company or the owner of the property liable for any injury that may occur during the project.
5. Client agrees and understands that the quality of a photograph or video is entirely subjective. Company is not required to cater to the specific aesthetic preferences of Client.
6. Company retains the right to omit any image or video. It is understood that the company will not deliver every exposure taken.
7. After the project is delivered to the client, it’s the sole responsibility of the client to store the data. The company shall not be responsible for storing the data related to the project for backup.
Duty of client
Client will obtain all permissions necessary for the company to photograph or shoot at the Client’s event location. Company has no duty to obtain permission from reception centers, buildings, properties, or other locations to operate thereon. Client understands and agrees that any failure to obtain these permissions resulting in fines to the company, or which prevent the company from executing the project is not the fault, liability, or responsibility of the company.
Contact Us
If you have any questions about these Terms, please contact us.

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